All
ACCESSIBILITY
AGE POLICY
CAMPING AND GLAMPING
DATES AND LOCATION
FOOD AND DRINK
GETTING THERE
HEALTH AND SAFETY
LINEUP AND PROGRAMME
SUSTAINABILITY
TICKETS
WEATHER
WHAT TO BRING & PROHIBITED ITEMS
WORK/VOLUNTEER AND TRADE
Can I transfer or resell my ticket?
You can transfer the name on your ticket to someone else for a £20 fee. Alternatively you will be able to resell your ticket through Tixel closer to the event.
Do you offer day tickets?
Depending on capacity, we may release a limited allocation of day tickets in the final 6 weeks before the festival. There is no guarantee that day tickets will be available.
Do you offer payment plans?
Yes you will have the option to pay in three monthly instalments at checkout to reduce the up front cost of a ticket.
How do I join the WhatsApp community?
After signing up you will be given the option to join the community. Everyone in the whatsapp will get access to cheaper tickets 30 minutes before the mailing list.
How will I receive my ticket?
You will receive your ticket one week before the festival starts. If you have any concerns surrounding your ticket then please email westival@kaboodle.com.
What is your refund policy?
We are not able to offer refunds for any tickets. You are able to resell your ticket through Tixel or pay a £20 fee to change the name on your ticket.
What ticket types are available?
You will be able to buy individual weekend tickets or groups of 3, 4 or 5 with a discount applied.
When do tickets go on sale?
Tickets go on sale at 10.30am on Friday 30 October exclusively to our mailing list and at 10am for the whatsapp community.
Who should I contact if I have any questions about my ticket(s)?
please email westival@kaboodle.com with any queries and they will be able to help you.